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Looking the part: Customer Service

Updated: Aug 12, 2021

We are starting a new series of posts to tap into the experience of our employees on the different roles available at Beaulieu Canada.

Myriam is categorical from the outset: customer service is not always unicorns and rainbows. Fortunately, the work environment at Beaulieu is known for its close-knit team where mutual aid is the key word and where no one lets each other down.

Naturally, we go back to the eternal problem of the chicken or the egg, does Myriam assist her colleagues because she is helpful or is she helpful because she assists her colleagues? Either way, it turns out that having a taste for helping others is a great asset to be a customer service agent. Opportunities for human and professional growth abound.

The daily challenges vary greatly, sometimes an order will require your attention to detail, another time it will be your speed in solving a problem that will make the difference. These varied situations will allow you to push yourself in your work without ever getting tired of doing the same thing over and over again.

Perks of teleworking: Working in pajamas, no need to bring your lunch, no stress, no traffic to get to the office.

Little advice before the interview: Revise your terms of transportation! You will also show that you are diligent and self-taught.

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